Feb. 13th, 2004
![]() |
Add a fortune to your website or blog, click here. |
We are going to try to use Vonage at the office.
Vonage is telephone via broadband.
We have ordered the service and begun the process of switching over our two office phone numbers. Equipment has arrived for one phone line.
I started fooling with it today. First problem, line two is not yet activiated. Problem number 2, the way I set it up today, the quality of the phone call was like a static-y cellphone call. Problem 3, can't get the third ethernet connection (the second one in the Boss's office) to work.
Problem #2 may be simply resolved if I put the phone equipment in a better spot. I had it sitting on top of my hard drive, and the Boss says that the magnetic energy there could easily have been interfering. Problem #1 will probably be remedied when the equipment arrives for the second phone line. I thought the equipment was interchangable, but it may not be. Also, I ordered the second line about 2 days after I ordered the first. So possibly the second line just hasn't been turned on yet. Though 911 service was confirmed on the second line, so that's a little confusing.
Ethernet problem will probably require technical service from outside the office.
Customer service interaction with Vonage thus far has been poor. The guy who took my order on the first line was poorly trained and got some very basic things wrong. Tried to call for assistance with first setup today and was on hold so long both times that I couldn't stay with the call. Next week, probably Tuesday, I am planning to just devote the morning or possibly the entire day to getting it to work.
Meanwhile, The Boss' TimeMatters software had a major breakdown. I was trying to wipe it off his hard drive, reload it, and reestablish the host/clone relationship today, but had a big problem just getting the software to recognize the location of the data file of the host. Dammit. I'll spend Monday on the phone with them resolving that problem.
The Boss joked today that he needs a larger technical support staff...
Vonage should be worth it, if we can make it work. TimeMatters had been needing to be fixed for some time. But my real work is being neglected, and I don't even particularly enjoy this kind of technical support work. I would much rather be playing with WebPosition, which I ordered yesterday.
Vonage is telephone via broadband.
We have ordered the service and begun the process of switching over our two office phone numbers. Equipment has arrived for one phone line.
I started fooling with it today. First problem, line two is not yet activiated. Problem number 2, the way I set it up today, the quality of the phone call was like a static-y cellphone call. Problem 3, can't get the third ethernet connection (the second one in the Boss's office) to work.
Problem #2 may be simply resolved if I put the phone equipment in a better spot. I had it sitting on top of my hard drive, and the Boss says that the magnetic energy there could easily have been interfering. Problem #1 will probably be remedied when the equipment arrives for the second phone line. I thought the equipment was interchangable, but it may not be. Also, I ordered the second line about 2 days after I ordered the first. So possibly the second line just hasn't been turned on yet. Though 911 service was confirmed on the second line, so that's a little confusing.
Ethernet problem will probably require technical service from outside the office.
Customer service interaction with Vonage thus far has been poor. The guy who took my order on the first line was poorly trained and got some very basic things wrong. Tried to call for assistance with first setup today and was on hold so long both times that I couldn't stay with the call. Next week, probably Tuesday, I am planning to just devote the morning or possibly the entire day to getting it to work.
Meanwhile, The Boss' TimeMatters software had a major breakdown. I was trying to wipe it off his hard drive, reload it, and reestablish the host/clone relationship today, but had a big problem just getting the software to recognize the location of the data file of the host. Dammit. I'll spend Monday on the phone with them resolving that problem.
The Boss joked today that he needs a larger technical support staff...
Vonage should be worth it, if we can make it work. TimeMatters had been needing to be fixed for some time. But my real work is being neglected, and I don't even particularly enjoy this kind of technical support work. I would much rather be playing with WebPosition, which I ordered yesterday.
Didn't get to do this entry yesterday.
Strider made a leap for my soda yesterday afternoon, though he missed and just fell onto the desk. He made this near-fatal attempt while The Boss was talking to me. The Boss said, "I must've said something he didn't like!" I put him back in a safer spot. Boromir is gaurding the phone. I should send him over to whack off some fingers at Vonage...
I almost fell off my chair when I opened the mail and found a final decree on a name change that we have been working on for maybe a year. The woman is the wife of a foreign service officer posted overseas, but claiming residence in Virginia. The Court tried to pretend it didn't have jurisdiction to carry out the name change. We've been back and forth with chambers over this for months and months. Suddenly, the decree just appeared in the mail. I thought the envelope was going to be file-stamped copies in another matter. The general reaction in the office was shocked disbelief. Now if we could only shake loose the annulment/divorce that's been stuck for ages...
In administrative matters, did a large amount of bookkeeping and timekeeping work yesterday. I was hoping to have invoices to stuff this weekend, but today's technical difficulties prevented that. But did the retainer to operating tranfer, and paid some really big bills, including the remaining taxes. So a productive day, though not as productive as I had hoped.
Strider made a leap for my soda yesterday afternoon, though he missed and just fell onto the desk. He made this near-fatal attempt while The Boss was talking to me. The Boss said, "I must've said something he didn't like!" I put him back in a safer spot. Boromir is gaurding the phone. I should send him over to whack off some fingers at Vonage...
I almost fell off my chair when I opened the mail and found a final decree on a name change that we have been working on for maybe a year. The woman is the wife of a foreign service officer posted overseas, but claiming residence in Virginia. The Court tried to pretend it didn't have jurisdiction to carry out the name change. We've been back and forth with chambers over this for months and months. Suddenly, the decree just appeared in the mail. I thought the envelope was going to be file-stamped copies in another matter. The general reaction in the office was shocked disbelief. Now if we could only shake loose the annulment/divorce that's been stuck for ages...
In administrative matters, did a large amount of bookkeeping and timekeeping work yesterday. I was hoping to have invoices to stuff this weekend, but today's technical difficulties prevented that. But did the retainer to operating tranfer, and paid some really big bills, including the remaining taxes. So a productive day, though not as productive as I had hoped.
Backward and mismatched
Feb. 13th, 2004 07:04 pmToday was spirit day at The Small Boy's school.
They were backwards and mismatched today!
The Small Boy wore a red plaid rugby shirt, backwards, under his olive green cardigan-type dino sweater, also backwards. He also wore a shocking red, red pair of sweatpants. Too bad I recently threw away the broken tennis shoes, or he could have worn one tennis shoe, one boot.
So silly! :)
They were backwards and mismatched today!
The Small Boy wore a red plaid rugby shirt, backwards, under his olive green cardigan-type dino sweater, also backwards. He also wore a shocking red, red pair of sweatpants. Too bad I recently threw away the broken tennis shoes, or he could have worn one tennis shoe, one boot.
So silly! :)
La Femme Nikita
Feb. 13th, 2004 09:49 pmSo, La Femme Nikita discovers that the bad guys are in a group called "The Legion."
As the exposition unfolds, somebody says something like "They're not very nice - blah, blah, murder, blah, blah, three plane crashes, blah, blah - in the last two years."
The Husband says, "But that was while they were moonlighting as aircraft controllers!"
:)
As the exposition unfolds, somebody says something like "They're not very nice - blah, blah, murder, blah, blah, three plane crashes, blah, blah - in the last two years."
The Husband says, "But that was while they were moonlighting as aircraft controllers!"
:)
